Customer services

Giles Davies Landscapes Terms and Conditions

Giles Davies trading as Giles Davies Landscapes provides original works of art, limited edition prints and other items for sale. At present only limited edition prints can be purchased; and workshops booked via the website. Please read carefully the following terms and conditions.

Office: 89, Bedford Street, Derby DE22 3PE

Print Sizes and prices
Prints are sized to fit mount sizes: 800x600mm (£135); 500x400mm (£85); 400x300mm (£65)

Payment

Payment online via PayPal is accepted. Credit/debit card payments are securely processed by PayPal and currency conversion is automatic so payments may be made from most countries and bank accounts worldwide. Paypal has a very high level of security, customer privacy and protection, all transactions are performed over maximum security SSL encryption and your card/bank details are not stored or made available to us in any way.

Value Added Tax (VAT)

Currently there is no VAT charged. Giles Davies Landscapes reserves the right to change this at any time.

Delivery

We endeavour to have the goods arrive within 5 working days of order confirmation. Please contact Giles Davies Landscapes if your purchase has not arrived within 10 working days.

Packing and postage is applied to the print prices at the following rates, to UK mainland addresses.

Mounted or framed prints: Delivery within the UK via a ‘signed for’ service will cost an additional £8.00 for 400 x 300mm prints; £10 for 500 x 400mm prints and £14 for 800 x 600mm prints. Other destinations would be by quotation via email.

Please contact us if you wish to discuss alternative delivery arrangements.

Cancellation/Refunds

You may cancel your order of a Print for any reason up to 14 days after you receive the goods (the statutory minimum is 7 days). Notice of cancellation should be sent to giles@gilesdavieslandscapes.co.uk – cancellations must be received in writing. Goods must be returned in the original condition and shipped at your cost. The goods must be securely wrapped and packaged before shipping in the original packaging or similar equivalent. Once the returned goods have been received and checked, you will be issued a full refund, usually via the same payment method used for purchase (e.g. paypal refund).

Order Cancellations

We reserve the right to cancel any order for a Print placed via the website if we determine that the item is mispriced, out of stock, discontinued, or otherwise unavailable at the price listed via the Site. If we cancel an order placed via the website, we will send you an email confirmation of such cancellation and you will not be charged for your order.

Workshops

Giles Davies runs Workshops as advertised. Full payment is required to make a booking and in the event of a cancellation for any reason up to 7 days before the event, you will be given a full refund. If you cancel a workshop with less than 7 days notice, I will offer you a refund if I can fill your space, otherwise I am sorry I will not be able to do so as I will have already purchased materials or turned away other students. Please note that workshops may involve the use of scissors, and glues. Scalpels may also be used if a student requests – and at their own risk. In any event Giles Davies will take all reasonable care to run a safe workshop, but cannot accept any liability for accidents.

Customer Service

Our customer services number is +44 (0) 7712866745 and email is: giles@gilesdavieslandscapes.co.uk – we will endeavour to respond promptly and at the latest within 2 working days.

Other Information

All limited edition prints are signed by the artist.

Privacy policy

Please click this link to view our privacy policy